You don't need to claim the welcome bonus separately at si6s — it's credited to your account automatically upon your first deposit. Here's how the process works:
Bonus details: Get a 100% bonus on your deposit — up to ৳5,000. Deposit ৳1,000 and receive ৳1,000 in bonus, giving you a total balance of ৳2,000. A 20x wagering requirement applies and the bonus is valid for 30 days. For Sports Betting, only bets at minimum odds of 1.5 count; casino slots contribute 100% and Live Casino contributes 50%.
If you haven't received your bonus or are facing any issue, contact support@si6s.xyz within 24 hours — include your deposit transaction ID for a faster resolution.
Resetting your password on si6s takes just 3 minutes — the entire process can be done from your mobile.
If you don't receive the OTP, check your signal and tap "Resend" after 30 seconds. If you no longer have access to your registered number, email support@si6s.xyz directly with your registered name and NID number — the support team will manually verify your identity and reset your password.
Yes, si6s's referral program lets you earn cash rewards by inviting friends — a smaller reward when a friend registers, and the main reward once they make their first deposit.
Where to Find Your Referral Code: Log in to your account and go to "Refer a Friend" from the profile menu. You'll find your unique referral code and link there.
Reward structure:
- When a friend registers using your code — ৳100 bonus (pending)
- When your friend makes their first deposit — a cash reward of up to ৳500 is activated
- When your referred friend stays active — earn monthly commission (at VIP level)
Referral rewards are paid as direct cash — not bonus balance. That means you can withdraw them without any wagering requirement. Each new user can only be referred once, and a single account can refer up to 20 people.
The si6s support team is available 24 hours a day, 7 days a week — even at midnight. There are three main ways to get in touch:
1. Live Chat (fastest): Look for the chat icon at the bottom right of any page on si6s.xyz. Click it and a Bangla-speaking support agent will respond — average wait time is just 3 minutes. This is your best option for urgent matters.
2. Email: Email support@si6s.xyz. Responses typically arrive within 2–4 hours for general queries and up to 24 hours for more complex issues. For account-related matters, including your registered mobile number in the email will help resolve things faster.
3. Help Center: Help Center The page covers a wide range of guidance — step-by-step instructions for deposits, withdrawals, registration, and more.
Keep in mind: si6s support will never ask for your password, OTP, or bank PIN. If anyone contacts you claiming to be si6s and requests this information, it is a scam — report it immediately at support@si6s.xyz.
After 5 consecutive incorrect password attempts, your si6s account is automatically locked for 30 minutes. This is a security measure to prevent unauthorized login attempts.
If temporarily locked: Wait 30 minutes and you'll be able to log in again. If you reset your password during this time, the wait is skipped entirely.
For a Permanent or Long-Term Lock: Your account may be fully locked due to suspicious activity or a security concern. In that case:
If you have activated self-exclusion or a cooling-off period yourself, your account may remain locked for the same reason — it will reopen automatically once the set period expires.
BKash and Nagad deposits on si6s typically 5 to 15 minutes to be credited to your account. During peak hours (6–10 PM), it may take up to 30 minutes.
If your deposit isn't showing, here's what to do first:
- Please refresh the page or log out and log back in.
- Check your Transaction History to see if a "Pending" status is showing.
- Check your bKash or Nagad app to confirm the payment was successful — verify that you received a "Successful" SMS.
If it still hasn't appeared after 30 minutes: Contact us via live chat or at support@si6s.xyz and provide the following details:
- BKash/Nagad Transaction ID (TrxID)
- Date and time of payment
- Number you sent from
- Amount
If a Deposit Fails: If money has been deducted but hasn't reached your si6s account, it will be returned to your original mobile number within 72 hours. Contacting support will speed up the process.
KYC (Know Your Customer) verification at si6s is required when making a large withdrawal for the first time or when you exceed a certain limit. Once completed, you won't need to go through it again.
What you'll need:
- National ID Card (NID): Clear photos of both the front and back — blurry or rotated images will not be accepted.
- Selfie: A selfie taken with your front camera while holding your NID — both your face and the NID must be clearly visible.
- Payment Verification (if required): You may be asked to provide a screenshot from your bKash or Nagad app to confirm that the number used belongs to you.
How to Make a Deposit: Go to the "Verification" or "KYC" section in your account settings and upload your documents. Alternatively, you can email them directly to support@si6s.xyz as attachments.
How long it takes: Verification is typically completed within 2–24 hours, with a confirmation sent to your email. Submissions made during business hours are processed faster.
Privacy guaranteed: KYC documents are stored with full confidentiality and are never shared with third parties. Learn more privacy policy See.